Promo Terms & Exclusions
Promotional Terms & Exclusions
Last updated: April 2026
The following terms govern all promotional offers, discount codes, sale pricing, and special events offered by VoltEdge Industries. By using a discount code or purchasing during a promotional period, you agree to these terms.
General Promotion Rules
- All promotions are valid for a limited time only and may end without prior notice
- Promotional pricing applies only to qualifying products as specified in the promotion
- Promotions cannot be applied retroactively to orders already placed
- VoltEdge Industries reserves the right to modify or cancel any promotion at any time
- In cases of pricing errors, VoltEdge reserves the right to cancel orders placed at the incorrect price and issue a full refund
Discount Codes
- Only one discount code may be applied per order unless otherwise stated
- Discount codes cannot be combined with other promotions, sale pricing, or trade account discounts unless explicitly permitted
- Codes are non-transferable and have no cash value
- Codes issued through trade account programs are for business use only and may not be shared publicly
- VoltEdge reserves the right to deactivate codes found to be used in violation of these terms
Sale Pricing
Items marked with a "Sale" tag reflect a temporary price reduction from the regular listed price. Sale prices:
- Are valid only while supplies last or until the promotion end date
- Apply to new orders only — existing orders are not price-matched after placement
- May not apply to all product variants (e.g., specific kWh configurations or bundle options may be excluded)
Products Excluded from Promotions
Unless explicitly stated, the following product types are excluded from general promotional discounts:
- Products already discounted at 20% or more below regular list price
- Custom-configured or special-order products
- Bulk pallet and freight orders arranged under separate trade quotes
- Products listed as "Final Sale" or "Clearance"
- Gift cards (where applicable)
Trade Account Pricing
Trade account pricing for licensed installers and contractors is separate from general promotional pricing. Trade discounts cannot be stacked with public promotional codes unless specifically approved by a VoltEdge account manager. For details, see our Trade Pricing page.
Price Match Policy
VoltEdge Industries does not offer a blanket price-match guarantee. However, if you have found a verifiably lower price from an authorized US-based reseller for an identical, in-stock product, contact us before purchasing — we will review on a case-by-case basis.
Price matches are not offered against: unauthorized sellers, marketplace listings (Amazon, eBay third-party sellers), liquidation or clearance sales, or international pricing.
Errors & Omissions
In the event of a typographical error, pricing error, or system error resulting in an incorrect promotional price being displayed, VoltEdge Industries reserves the right to cancel any orders placed at the erroneous price. Customers will be notified and offered a full refund or the option to reorder at the correct price.
Contact Us
For questions about a specific promotion or to verify whether a discount applies to your order:
Email: info@voltedgeindustries.com
Phone: +1 (646) 631-8742 (Mon–Fri, 10am–5:30pm EST)